Acobot is a popular tool that you can use to deliver live agent support to your business’s customers. It can help you to take your customer support to a whole new level.
However, Acobot will not be the only application or platform of its kind. If you are looking for an alternative for Acobot, keep on reading. We can highly recommend these as the best alternatives available for Acobot as of now.
1 Livehelp – Acobot Alternative
Livehelp is providing a user-friendly interface for the customer support teams. They can use the user-friendly interface and deliver customer support.
One of the best things you will notice in Livehelp is that it is designed specifically for boosting customer interaction and customer support.
Here is an Omnichannel solution. Hence, you can use me to connect social media, live chat, and emails.
2 Vision Helpdesk – Customer Service Software
Vision Helpdesk is a comprehensive helpdesk system. It will provide you the chance to manage numerous channels with ease. For example, you can handle web forms, chat, emails, calls, Facebook, and Twitter with a single interface.
Along with Vision Helpdesk, you can gain access to three prominent tools, which include the Help Desk Software, Satellite Desk, and Service Desk.
Even if you are looking to offer support for multiple brands, companies, or products at a time, you can start using Vision Helpdesk.
Visit:- Vision Helpdesk
3 Freshdesk – Acobot Alternative
Freshdesk is a popular helpdesk application, which delivers a variety of benefits. Hence, you can consider it as the best alternative for Acobot available as of now.
When you are using Freshdesk, you can deliver better support to the customers. On the other hand, it will help you enhance the customer support you provide by empowering them with the right tools.
If you are looking for a tool that can enhance customer support efficiency, Freshdesk will be the right option.
4 Zendesk – Customer Engagement Software
Zendesk is one of the leading options available for people looking to get their hands on Acobot alternatives. It has already empowered more than 40,000 different enterprises all around the world.
They include some of the multinational companies such as Groupon and Zappos as well. The beauty of Zendesk is that it can host from 5 to 500 agents, where they can respond to thousands of tickets effectively.
5 Liveagent – Acobot Alternative
When you start using LiveAgent, you can be more responsive. That’s because it provides all the features to deliver prompt support to the customers who get in touch with you.
Since you provide the chance to integrate a knowledgebase, you will empower your live agents to resolve the issues within a short period. You can boost overall efficiency.
The best thing about LiveAgent is that there is no need to use any emails. The platform can automate all communications.
6 Kayako Helpdesk software
Kayako is quite popular among the small scale and medium scale businesses. We can even see some of the freelancers using it.
That’s because it offers simple and affordable solutions for the people looking for a platform of this kind. If you want to overcome the complexities of helpdesk software and look for a convenient solution, this is the right option.
7 Helpdesk – Acobot Alternative
Helpdesk is another popular option available for the people who wish to get their hands on an alternative for Acobot.
You will be able to get a perfect staff collaboration tool with this. It will help you make sure that the tickets are appropriately stored, and your agents can quickly attend to them.
You can also receive numerous basic gamification features with Helpdesk.
You can call Intercom a user-intelligence platform. That’s because it can keep an eye on the users’ behavior and deliver a perfect solution to them accordingly.
Your agents will feel empowered while they are working with Intercom. That’s because the agents will be able to receive customer status updates quickly.
Since the agents can view all customer data in a single interface, Intercom can make their lives easy by offering customer support.
People who wish to find the best alternative for Acobot can take a look at Happyfox. It comes with powerful features, which can help the agents communicate quickly and efficiently with all the customers.
There is a powerful in-built workflow in this tool. It is providing all the support needed by the agents to customize the process.
The fantastic features that come along with Engagebay are transforming it into another powerful alternative available for Acobot.
Your agents will be able to review the assigned tickets with ease while using this tool. On the other hand, it is possible to store tokens in different categories and correctly.
That would eventually enhance the level of efficiency that the company can receive.
Please take a look at these Acobot Alternatives and make sure that you are going ahead with the best one out of them. Then you will be able to cater to your customers’ needs and provide them an outstanding support service.