eStreamDesk – A powerful Helpdesk and ticket tracking system
if you looking for an easy to use yet extremely powerful and flexible free service to manage your customer requests then eStreamDesk is really helpful for you. eStreamDesk is a web based helpdesk and ticket tracking system that helps you to manage multiple requests from multiple services and deliver exception customer service while saving time and cutting support costs.
A web based Self-service portal empowers customers with self-help functionality that drives down costs and enhances the customer experience. it uses a minimalistic approach in web-based helpdesk management, where you will not find any useless features and cluttered interface. it give you only thus features which your actually use.
features of eStreamDesk
- A centralized e-mail management for any number of mail accounts
- Easy to Manage multiple knowledgebase and forums
- Custom branding with your own logo and domain name
- Provide Excellent customer service and support
- A web based portal help you to work from anywhere, whether you are at your desk, on the road, or working from home
- Simple and easy to use user interface
- Customer portal and ticket monitoring system – customers can always see their tickets, statuses and comments
- Create tickets from multiple e-mail accounts
- Workflow with rules-based logic
- file attachments up to 20 MB